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Partner Terms

Effective 1 October 2026

Article 1 (Purpose and scope)

  1. These terms set out the basic conditions under which event organisers (“Partners”) use the stamp tour service STAMPY provided by HAUTEN (the “Company”).
  2. Individual conditions such as fees, period, number of spots, and quantity of media (QR codes and NFC cards) are set in the separate contract or order form between the Company and the Partner, which prevails where it differs from these terms.

Article 2 (Definitions)

Term Meaning
Console The web screens where a Partner creates and runs an event
Event A stamp tour a Partner has created in the console
Spot A place where a visitor’s visit earns a stamp
Media The QR codes and NFC cards placed at spots
Staff People a Partner assigns to confirm visits on site
Visitor A person taking part in an event and collecting stamps

Article 3 (Formation of contract)

  1. A contract is formed when the Partner signs the contract or order form, or creates a console account from an invitation sent by the Company.
  2. The Company creates console accounts only by invitation, and the Partner manages its sign-in details. Actions taken through the account are deemed the Partner’s.

Article 4 (What the Company provides)

  1. The console: settings for events, spots, requirements, rewards, and appearance, and a view of progress.
  2. The visitor app and web: the screens where visitors take part and collect stamps.
  3. Media: QR codes and NFC cards in the quantities set in the contract. The Company programs and ships NFC cards; the Partner places them at spots.
  4. Support: guidance on preparing and running the event, within the scope and hours set in the contract.

Article 5 (Partner obligations)

  1. The event’s content belongs to the Partner. The Partner ensures that the event’s name, photos, descriptions, and spot information are accurate and infringe no one’s rights. The Company has no duty to review what a Partner uploads and may take down content that breaks the law or infringes rights.
  2. Rewards are fulfilled by the Partner. What is given to visitors who complete, and how, is decided and delivered by the Partner at its own responsibility.
  3. Personal information collected from visitors is the Partner’s responsibility. Shipping details for prize-draw rewards are collected in the app by the Company on the Partner’s behalf, shown in the console and deleted (Article 6). Anything else a Partner collects on site to hand out rewards, such as names or contact details, the Partner handles under the applicable data protection law; the Company neither receives nor stores it.
  4. The Partner notifies the Company when media are lost or damaged. The Company retires the media and issues replacements, at the cost set in the contract.
  5. The Partner does not give staff accounts to people unrelated to the event and removes assignments when staff leave.
  6. The Partner complies with applicable law, in particular the law on prizes and lotteries where these are offered.

Article 6 (Visitor data and aggregates)

  1. The Company does not collect visitors’ names, emails, or phone numbers. What a Partner sees in the console is aggregate figures (participants, stamps awarded, entries) and the records of visits confirmed by staff; no information identifying an individual is provided. The exception is the shipping details in paragraph 4.
  2. Visitors’ personal information is handled under the Company’s Privacy Policy and Location Service Terms. Events that enable the location requirement use location only after the visitor consents under those terms.
  3. Aggregates remain viewable in the console after the event; once the Company’s retention period (3 years after the event ends) passes, values pointing to individuals are destroyed.
  4. For prize-draw shipping details the Partner is the controller and the Company the processor. The name, phone number and address entered in the app by a visitor drawn as a winner are collected and stored by the Company on the Partner’s behalf, and the Partner views them in the console to ship the prize. The Partner uses them only to ship the prize, neither uses them for any other purpose nor passes them on, and the Company deletes them 30 days after the Partner marks the prize as shipped. Where the prize’s value makes it subject to withholding tax or similar, the Partner handles that directly with the winner. Nothing is collected from visitors when they enter, by the Company or the Partner.

Article 7 (Intellectual property and brand)

  1. Rights in the service’s software, screens, stamp designs, and typefaces belong to the Company.
  2. Rights in the names, photos, and text a Partner uploads belong to the Partner, who permits the Company to use them on the event’s screens and completion certificates.
  3. With the Partner’s consent, the Company may present the event as a case study in its own marketing.

Article 8 (Fees and payment)

  1. Fees, payment timing, and invoicing are set in the contract.
  2. If the Partner does not pay by the agreed date, the Company may, after notice, suspend the event. Stamps already collected by visitors are not removed.

Article 9 (Suspension and changes)

  1. The Company may suspend the service temporarily for maintenance, outages, or force majeure, giving advance notice of scheduled maintenance.
  2. The Company may change features and screens, giving advance notice of changes that affect the running of an event in progress.

Article 10 (Limitation of liability)

  1. Unless caused by intent or gross negligence, the Company’s liability for damages is capped at the fees the Partner paid the Company for that event.
  2. The Company is not liable for a Partner’s event content, the fulfilment of rewards, personal information a Partner collected separately, or disputes between visitors and the Partner.
  3. The Company is not liable for disruptions caused by natural disasters, telecommunications failures, device positioning errors, or the fault of a Partner or visitor.

Article 11 (Confidentiality)

Neither party discloses the other’s confidential information learned in the course of the contract, such as fees, unpublished event details, and internal information about the service, during or after the contract.

Article 12 (Termination)

  1. Either party may terminate if the other breaches these terms or the contract and fails to remedy the breach within 14 days of notice.
  2. On termination the Company closes the event and suspends the console account. Retention of visitors’ stamps and aggregates follows Article 6.
  3. Refunds of fees already paid are governed by the contract.

Article 13 (Governing law and jurisdiction)

These terms are governed by the laws of the Republic of Korea. Disputes between the Company and a Partner are first resolved by agreement; failing that, by the court having jurisdiction over the Company’s head office. Where a contract with a Partner outside Korea provides otherwise for governing law and jurisdiction, the contract prevails.

Article 14 (Contact)

support@stampy.site, +82-70-8027-1500

Supplementary provision

These terms apply from 1 October 2026.